Frequently Asked Questions - All FAQs

Yes. It's currently set at GHs120,000.

The on-site Sales Adviser usually holds a list of customers who are interested in particular plots so that all parties are informed when the plot is released for sale.

You can also sign up for automatic updates by either SMS or email by registering your details on our website or with the Sales Adviser on your development of interest.

The earliest date you can reserve a property is when it is first released for sale. The on site Sales Adviser can keep you informed of plot release dates.

As part of our Sales service, you will be kept informed of all progress of your purchase. This includes regular chasing of the broker (if you borrowed from an external lender and not our inhouse lender) for progress on your mortgage application and survey, to making sure all your legal paperwork is ready on time with your solicitor, to allow the exchange of contracts and legal completion to go through smoothly. We also keep you fully up to date on the build progress of your new DCANS Properties home.

Your new home is insured by DCANS Properties until the moment of legal completion. From then on you are responsible for the insurance of both the buildings and its contents.

Your mortgage lender will insist on building insurance. They may recommend an insurer but you should also be able to shop around for the best deals - please check with your lender on the type and amount of cover required.

Contents insurance can in many cases be included within the building insurance policy. However you can have separate insurance providers for buildings and contents. It is your choice whether to insure your contents or not.

You can afford a property costing no more than the combined total of the deposit that you saved (or can save) plus the amount you can borrow on mortgage, if you're not paying cash in full. Typically, this is three times the principal income plus one times the second income. But some lenders will lend more, and some less.

These are the areas within a development which do not form a plot to be assigned to an individual proprietor. They include play areas, landscaped areas, roads and footpaths that are not intended for adoption by any of the relevant local authorities.

Within flatted areas on a development, this may include parking areas, street lighting, and communal stairways, which are not intended for adoption by the local authority.

DCANS Properties normally appoint a Managing Agent for the upkeep of these.

Can also be referred to as Valuation Survey.

Prior to making a mortgage offer your lender will have the property valued for mortgage purposes. A small fee will normally be payable.

Please note that the value the lender puts on the property is a valuation for loan purposes and may not reflect the open market value of the house. If you order a lot of optional extras and and numerous additions for your new home the full value of these may not be reflected in the value the lender puts on the property.

Your lawyer will arrange for you to sign a binding purchase contract. At this time your agreed deposit will need to be paid. DCANS Properties will also sign their copy of the contract and send it to their lawyers. Once these contracts are exchanged the transaction becomes legally binding.

We aim to make moving home as simple as possible, and from the day you walk on to our Development to the moment we hand over the keys to your brand new home, we undertake to provide you with the best possible customer service. Our Customer Service Charter describes the level of service and standards that you can expect DCANS Properties.